Shipping policy
Last updated: August 2026
At Designposters, we aim to make delivery simple, reliable and transparent. Below you will find information about our shipping methods, delivery times and what to expect when ordering from Designposters.eu.
Delivery Areas
We currently deliver to most countries within the European Union.
All orders are shipped directly from our production facility in Denmark.
If you are unsure whether we deliver to your country, please feel free to contact our customer service before placing your order.
Delivery Time
Estimated delivery time: 2–4 business days
Orders are normally processed within one business day before being dispatched.
Orders placed during weekends or public holidays will be processed on the next business day.
Although we always strive to deliver your order within the estimated timeframe, occasional delays may occur during busy periods or due to circumstances beyond our reasonable control.
Shipping Costs
We offer the following shipping options for most destinations:
| Shipping Method | Price |
| GLS Parcel Shop | 5,90 € |
| GLS Home Delivery | 8,90 € |
Free shipping is available on orders of €59 or more.
Shipping costs are calculated automatically during checkout and displayed before your order is confirmed.
Please note that shipping prices may vary for certain destinations. The final shipping cost will always be shown during checkout before payment.
Shipping Carrier
All orders are shipped with GLS.
Depending on the destination country, GLS may hand over your parcel to one of its trusted local delivery partners for the final stage of delivery.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to follow your parcel throughout its journey.
Delivery Delays
While we make every effort to deliver your order within the estimated delivery time, delays may occasionally occur due to circumstances beyond our control, including:
- Public holidays
- Severe weather conditions
- High shipping volumes during busy periods
- Unexpected delays experienced by the carrier
If your delivery is significantly delayed, please contact our customer service and we will be happy to assist you.
Missed Deliveries & Uncollected Parcels
Please ensure that your delivery address is correct when placing your order.
If a parcel cannot be delivered due to incorrect address information, refusal of delivery or failure to collect the parcel from the designated parcel shop within the carrier's holding period, the parcel may be returned to us.
In such cases, we reserve the right to deduct any return shipping costs incurred or charge for a new shipment if you wish the order to be resent.
Damaged Parcels
If your parcel appears visibly damaged upon delivery, we recommend that you report the damage to the carrier immediately where possible.
If any product has been damaged during transport, please contact us as soon as possible after receiving your order and include:
- Your order number
- A brief description of the damage
- Photographs showing both the damaged product and the packaging
We will work with you to resolve the issue as quickly as possible by offering an appropriate solution in accordance with your statutory consumer rights.
Questions About Delivery
If you have any questions regarding shipping or the delivery of your order, our customer service team will be happy to assist you.
Email: shop@designposters.eu
We aim to respond to all enquiries as quickly as possible during normal business hours.